Branding Spotlight: Pledges and Guarantees

Reassure your clients when they have questions with a printed pledge or guarantee.

Demonstrate your commitment to your clients with a printed pledge or guarantee.

Why not just post it online or verbally assure your clients that everything will be fine? Well, do those too, but make sure your clients have a clear understanding of your role in the transaction. It’s all about managing expectations.

Buyers Pledge
Sellers Pledge
Update Guarantee
Cancelation Guarantee

The Buyer and Seller pledges outline your standard of service, including specific actions you take on their behalf. The update guarantee affirms your dedication to keeping your clients informed on a regular basis. The cancelation guarantee reassures clients in writing that if something happens and they need to remove their home from the market, they are free to do so. When so many things are uncertain in life, having a back-up plan.

These simple gestures of confidence can go a long way to reassuring your clients and giving them a reference for when they have questions. These documents should be customized to accurately reflect your style and the services you are comfortable offering. (Better to over-deliver than make empty promises.) Naturally, it should also match your professional branding.

These tools are included in several of our existing packages, but you can also order them individually. When you’re ready to take your business to the next level, reach out for custom branded solutions!

Call us at 360-527-8904 or email solutions@thelonesgroup.com today!

pledges-and-guarantees