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Conflict with Clients

Conflict that arises during a transaction is almost inevitable. With clients buying or selling what is largely their largest asset, financial requirements from a lender with stringent standards, and deadlines down to the wire, conflict with clients is bound to happen. However, how do you stay composed and assume the role of a problem-solver without succumbing to the drama yourself? Denise will be addressing this question and more in this Mastery Forum.