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Club Call - August 2012 - Transaction Conflict
When you master being able to handle conflict - and that doesn't mean you'll be able to change every outcome - then you will have grown in being able to control yourself and produce more win-win situations, approach conflict with more confidence and reduce the overall stress of a profession that is frequently visited by conflict. Listen as we talk about how to effectively set and manage expectations, whether you are in a multiple offer situation, price setting, or the dealing with inspection report reactions.