There is a lot of room for stress and discomfort when listing a home, whether its a price reduction or counseling a seller on an offer, learn the skills that reduce conflict, set expectations, and create a wow experience.
Everyone knows, real estate is a relationship business - whether it’s a listing presentation, a negotiation, or in your marketing. This September we’re going to be looking at communication skills for working with different personalities – how to read your client, a broker, or even a family member, so that you can effectively understand and respond to their needs. Understanding personalities is key to reducing relationship stress, avoiding communication mistakes, marketing your business, and so much more.
Personal and professional conflict can do a lot of damage to your stress and ability to perform, ultimately hurting your success. Previously, we've looked at how the "conflict resolution circle" provides a system for working through conflict. This week we are taking a closer look at how your personality influences your conflict strategy.
"Is now the right moment? How about now? Oh wait! We have to fix something else!" Sometimes getting sellers to actually list, even when it is in their best interest to do so, can be a challenge. Denise outlines ways to get sellers moving forward - whether it is showing them how exciting their next step can be or illustrating how "right now" IS a very opportune time, even if their punch-list isn't exactly complete.
Today’s housing market combines limited inventory with coronavirus complications, a recipe for tough transactions. Join real estate coach Denise Lones for a conversation on how to keep a level head, counsel clients, and navigate to the finish line when you have a transaction that is blowing-up.
From messy clients demanding open houses, to buyers tromping new lawns, to missing home remodeling pricing expertise, Denise has answers to your toughest and messiest questions in our favorite and irregularly featured edition of Denise Unleashed.
Think you’ve won the listing? Not so fast. It’s time to have the pricing talk. Your seller knows they have what is in demand, they’ve been watching listings in their neighborhood and they know in their hearts that their home is even better. Are you ready to bring them back to reality without alienating your seller?
Listing inventory is tight, so what can you do when there aren’t enough listings to go around? It is time to take action and find the sellers who would sell if only they had the right information to give them confidence – and you are the expert equipped to help them!
When their conflict is directed at you or towards the other side of the transaction, promoter personalities can be a challenge to solve problems with. Whether they are moving on with their own solution, not responding to a deadline, or you’ve somehow just pushed their red button. How do you reign it in and close the deal? We’ll be looking at how all personalities can both avoid and resolve conflict with their next Promoter client.
Does conflict with clients make you cringe? How do you react when you or a client has bad news to deliver? Denise is going to illustrate an easy five-step approach that you can use at any situation, allowing you to speak with confidence and set the conversation up for a positive outcome.
Rent instead of buy? Rent out their house instead of sell? Build a house rather than buy one? Sometimes, you can pour hours and hours into a client, only to have them totally take off in a new direction when they sense they are running out of time, money, or patience for the process. Internally you may want scream, cry, or curl up in a little ball, but what your client needs at this moment a voice of reason. In this Denise Live, Denise will share stories and pointers about what to do the next time your client says they want to change plans midstream.
The emotional roller-coaster of a home transaction can bring out the worst in some people. Clients can be demanding, divas, dysfunctional and more. Learn how to identify potential red-flags, how to address them early, how to navigate back to success when it falls apart, and when it is time to cut your losses.
From low-ball offers to negotiations that fall apart over silly things like who gets the sofa, transactions that fall while navigating the finer points of the contract are frustrating for all concerned. Furthermore, a failed contract can cause a client to step out of the picture. Join Denise as she shares her techniques for managing your own client in a heated negotiation and setting up the other side for a positive response.
A home inspection report can reveal hidden issues that might cause buyers to rethink their decision, resulting in transactions falling apart at the last minute. From inspection report surprises to managing client expectations and negotiating repairs, the challenges are many! Join Denise as she shares her strategies for navigating complexities home inspections and keeping the deal on track. Learn how to turn potential deal-breakers into opportunities for negotiation and build confidence in your clients.
Denise tackles topics like listing outside of your comfort zone, listing friends' homes vs referring them out, new construction conundrums - and more.
Denise made her mark with sellers through weekly reporting. Many agents got out of the habit of seller reporting, but it is one of those services that will keep sellers impressed, even if they don’t like the data. It can also make the case for a price reduction.
Middle-housing and ADUs are gaining mindshare with the public. How do you recognize an opportunity for additional investment dollars and what should you be aware of before discussing an investment buyer strategy with your seller? Should you prepare the property differently? What language and features will attract potential investors’ attention? Denise discusses the ins-and-outs of investment listing strategy.
With so many moving parts, money, and emotions all in one transaction, there will almost always be a moment of conflict: an tough inspection report, a buyer reluctant to share their financial truth, sellers that wants you to charge less, or difficult showing conditions. Denise walks you through solutions to these conflicts and more, so you can navigate them with confidence!
Controllers can be tough negotiators. They make quick decisions and solve more problems before breakfast than you might solve in a day. Like anyone, they are not always right - but they want to be right more than anyone. So unless you have confidence, they may have already made up their mind. Today we'll be covering the ins-and-outs of problem solving and closing with controllers for any personality.
It is easy to miss the mark on price in this market. Don’t let the days continue to click by without creating a strategy to reduce the price. Get your seller on board by setting the stage and being honest about how the market is responding to their listing.