Past Client Care
Past real estate clients are your source for strong referrals, but only if you keep in touch. Learn how to provide true value after the transaction without feeling cheesy and keep your clients, and referrals coming back for more.
Secure referrals with a strong post-close program
Now that you have your leads situated in you Potential Income Tracker, it is time to develop a conversion plan that will translate to written contracts! While I recommend that you follow-up with your core database once a month, you really must be following up with your P.I.T. clients once a week. Follow along as we discuss the impact of personalities on your personal income tracker and what follow-up and client care for these different personalities looks like, weather your client is a buyer or a seller.
One of the most powerful marketing tools in your client care tool belt.
Want more online reviews? Here is a template for that! Just copy and paste this content into your email, update the links to your own, and customize for each client with a sentence or two about the transaction. Make quick work of getting those online reviews!
Seller communication is a snap when you have a template to deliver the details.
Create a memorable experience for your buyers and sellers and keep them coming back for more! Learn what your clients want from you during this critical time.
How to follow-up without seeming contrived.
Watch Denise as she begins her series on follow-up and client communication with a discussion of the need for consistency, and the use of an annual communication plan.
You won't only get more clients, you'll wow them too!
Does giving gifts to clients after completing the transaction make a difference?
To find the answer...think like a past client!
I'm willing to bet it's not who you think it is. It's certainly not your "now" clients. Real estate agents are great at handling their now clients. These are the people who keep you busy all day long.