Communication

Learn how to communicate with clients through the channels they prefer. Get your message across successfully and consistently - whether by mailer, phone, in-person or online.

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Rent Deferment Letter

An agreement for working with your rentals during the Covid-19 Pandemic.

Stop Playing the Real Estate Agent Psychic Network

During my career as a Realtor and a Broker I have heard the theory of rating your clients "A" Clients, "B" Clients, "C" Clients and "D" Clients. This theory has been presented and accepted by Real Estate Agents all over the world. This is how this idea works; go to your database of potential clients and decide if you feel they are going to buy or sell now, 0-3 months, 3-6 months, 6-9 months or a year and over. There have been many variations on this.

The 8 Biggest Communication Mistakes Agents Make With Clients

One of my favorite things to do in my real estate training is to work with agents one-on-one to help them see how they communicate with their clients. I usually videotape them. We watch the playback and I critique their performance. Together, we identify flaws in their communication style and we make a plan for improvement.

The Importance of Client Care Follow-Up

Watch Denise as she begins her series on follow-up and client communication with a discussion of the need for consistency, and the use of an annual communication plan.

Touring the Master Follow-Up Plan

The master follow-up plan will help you determine how to touch base with your database and earn 36 points per person per year - based on goals of the 36 Point System. Follow along as we take a tour of this critical follow-up and business organization tool.

Tracking Client Communication

Is this year the year you plan on really ramping up your communication with your clients, past clients, and sphere? Join Shauna as she shows you three easy ways to do it – high tech, medium tech, and low tech

White Paper - Creating a Database Mailer

From data and tables to content, this paper will provide you with great ideas!

 
 
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