If you have developed a brand with us, you may have what is called eStationery which works with Microsoft® Outlook™. Below is an example of eStationery that we've used here at The Lones Group.
eStationery consists of HTML code to set its layout and images, typically for the header and footer. In the past, these images lived on
your computer in the stationery folder on your local drive (your computer) and each time you created a new email, the images would be
copied into the email and would travel with the email so the recipient could see the eStationery similar to how it was sent.
However, in 2013 Microsoft made a change to Outlook. Instead of copying the images into each email, it only references where
to find the images. Unfortunately, since once a file leaves your computer it can no longer be found from another computer. The work
around to this is to house the images somewhere online where they can be referenced no matter what computer the sent email is opened from.
To test whether you are affected by this problem, simply send yourself an email with eStationery as you normally would and then
open it from another computer. You may be prompted to download the images. If they download, congratulations! There is nothing further
you need to do.
However, if the images do not download and you are faced with an error message, you have two options:
We're happy to assist you. Simply click the Add to Cart button below and we'll take care of it for you. Once your order is processed you
will hear back from our Design Department with an estimated completion date. As with all work-orders, turn-around time is within ten
business days of when your order was placed.
Please note that we will need you to provide us with a place to put your estationery's image files, like a Google account or a hosting account.
You will need the following:
These instructions assume that you know how to:
Visit Google.com and log-in to your account.
Click on the Apps icon, as shown below:
Scroll down until you see Photos and click on the icon.
Click on the Upload photos button
After your photos have uploaded, we recommend that you immediately add them to an album, click the Add to Album button and type in an album name, like eStationery. After you type in the album name, click the blue Done button at the bottom of the window.
Google may then suggest that you share your new pictures/album. We suggest that you Skip this step. You will then be presented with your album control panel.
In your album control panel, right-click on each of the pictures that you uploaded and select Copy Image URL.
Paste each address into an empty Notepad window or somewhere else that you can refer to later. Make a note with each one as to whether it is your header, footer, or something else. We'll need these addresses later. Do this for every image you uploaded.
First, locate your eStationery. If you already have it installed it is probably in one of two places:
Alternatively, you may need to get a copy of your eStationery from your CDs which we provided to you when your branding project was completed.
Copy and paste the eStationery HTML file to your desktop.
Now, open another copy of Notepad. In Windows7 you can do this by clicking on the Windows Start button and typing "notepad" into the search form. Then click Notepad in the results as shown below. You can use the similar search feature in Windows 8.
Within Notepad, open the eStationery HTML file that you copied to your desktop. When you do, it will look something like this:
You're looking for the filenames of the images that your eStationery currently uses. We've highlighted them in the example below. You will replace the text of each with the address that you copied earlier when you uploaded those same files (to Google if you've been following along).
Unless you know what you are doing, don't change anything else.
Now, copy the file back to your eStationery folder. If you have both of the below folder options, pick the first one.
When you copy the eStationery HTML file into that folder, Windows will probably prompt you to confirm what you are doing. Choose continue and, if asked, replace the existing eStationery file.
When you're done, send yourself another test email. When you check that email at a computer where your eStationery is not installed, you should now be able to choose to download and see the eStationery pictures that were included with it.